Perhaps you might recall my frustrations to an infant car seat I loaned to a friend. You can find that post here. Then, you might remember that I found out I could get all new seat covers in this post, due to a recall.
Well, what most people didn't realize or know...that the car seat drama continued. I was happy that I could bring Brayden home in a somewhat "new seat". However, after a couple months, we noticed the seat started show signs of breaking. Not cool! It got so bad, that I am currently borrowing the Guthrie's car seat (thank you, by the way). The handle wouldn't lock into place, and the screw on the side kept coming out, where if felt like I was going to drop Brayden by holding the handle.
Back and forth, I dealt with emails and letters to Graco. It was "my problem" since it was out of warranty. But, they would "cut" me a check for $20 off the purchase of a seat under $100 or $40 off one $100 plus. Okay, thats fine and all. However, this seat issue was NOT my fault and I had personally only used it by the time this happened 10 months TOTAL. So, I wrote back telling them how upset I was with them as there was a serious defect in the seat and that I know plenty other people who have seats more used than mine, and there is nothing wrong with their seats.
Many months later, after lost letters and a $31 shipping charge to send the used car seat sent back to Graco...A brand new car seat arrived!!!! When I got an email last Friday saying they ordered me new seat, I said I would believe it when I saw it. Then, being a little ungrateful of them sending me one, said that I really hoped it wasn't some "Winnie The Pooh" car seat. If you know me, I HATE stuff like that. I'll be nice and not say the other words I used to describe the seat. (No...I didn't swear...why would you think that?).
Lets just say I am BEYOND excited! I was so happy to see that this pattern is one I would have chosen myself. I found it online, but honestly, there is small pattern on it, that you can't see. I LOVE IT!!!! Thank you Graco. After the many emails, letters, headaches and shipping, I am FINALLY happy! Trust me, $31 in having to pay for shipping is a lot cheaper than having to buy this car seat. Plus, now Brayden has a brand spanking new seat!
And to the Guthrie's...I will be returning yours very soon. THANK YOU!!!!
